Desktop Computer Review: Patriot MINI SD 60X 2GB Review

I had been a Patriot Memory fan, thinking they made great quality mem. I was wrong. I had thoroughly tested the Extreme Performance card and found it ran well under 60x on USB 2.0 xfers to my puter, it specs at 133x.

On my Ex Perf 2GB sD card, the lock fell OUT after somehow locking first. I never did get my card unlocked and couldn't retrieve the over 400+ pics I had shot to it. If you want to read how bad cust. svc can get, read on... read on...

9/14/2006 I called and spoke to DL, he needed pics of card and e-mail, so I sent to him... along w/ name, part #, etc.

9/25/2006 I get response from CG, that RMA is accepted and DL will contact me to give me RMA #.

Between 9/25-11/17 I contact Patriot about 4 times and can't anywhere: "I'll need your RMA number" I don't have one, I'm trying to get one. "Then you'll need to talk to RMA dept." I NEED to speak to DL or CG... "If you don't have an RMA you'll need to RMA dept...

11/17/2006 I reach CG on phone. I send her long e-mail (cc: DL) saying this never processed, DL didn't issue RMA. I put name, addy, phone, part number on e-mail requesting RMA.

CG fwds e-mail to DL. Here's DL's e-mail response: "Can you tell me the RMA # so I can have RMA dept. look into this for you."

Myresponse (ALL CAPS and BOLD): I don't have one, I'm awaiting RMA # from you. I included a suggestion he should actually read the message he responded to and such...

DL's response: I will need some information to start, name, addy, phone, part #... Once I have I will start the process of an RMA for you...

My response (ALL CAPS, BOLD and RED... plus I included threads to EVERY e-mail to date): You've got to be kidding me... I've included all this in every e-mail already today.

Now I call Patriot. I ask to speak to RMA supervisor, to find out DL is ABOVE the RMA supervisor! So I ask for the President... I actually get a VP (I think?), LH. I send him 4 e-mails, each with threads and responses.

LH: this isn't how we want to do business. Send to my attention I'll make sure you're taking good care of for your troubles.

I ask if after 3 months of hassles he'd consider upgrading me to a 4GB card. He says he'll take good care of me.

12/21 I get a (new? I don't know) 2GB card in the mail with no apology, NO UPC for future warranty, just a card in a clear plastic sD case. I paid $80 for my original 2GB PatMem Ex Perf card 9 months ago... 14 weeks! Over three months to RMA, lost photos, hassles, idiocy. Never again, Patriot. Never.

I just hope none of my other Patriot Memory products fail!

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Product Description:
The Patriot Signature Flash Mini-Secure Digital memory cards are designed to offer a convenient memory upgrade solution for mobile phones. Its plug-n-play feature offers users an easy installation, flexibility and convenience. The Patriot mini-SD cards include an adapter that converts the mini-SD card into a full size SD cards. Features Support current SD specification version 1.1 Low power consumption Reliable data retention Widely compatible Weighs less than 1 gram May be used with an adapter to make it a full sized SD card

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