Desktop Computer Review: Maxtor OneTouch 4 Lite 500 GB USB 2.0 Desktop External Hard Drive STM305004OTA3E1-RK Review

This drive has a serious problem, but it seems maxtor/seagate do not care at all.
I have been using it for about 4 days, when it has suddenly lost its partition table, meaning all of my data was gone - ALL of it.
Searching through the tech support forum, i realized many others are experiencing the same behavior, and there are no replies by seagate.
I tried to contact tech support, and had the pleasure of talking to the rudest, most non caring customer support agent. He basically blamed me for the problem, and just told me "reformat your drive".
Stay away from this product.

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Product Description:
The Maxtor® OneTouch® 4 Lite solution is a full-featured backup and storage solution with Maxtor SafetyDrill™ for complete recovery of a hard drive's contents in case of a system crash or virus/spyware attack*. With two levels of data security and capacities up to 1 TB, users can confidently back up or sync work and home computers.

Protect your data from unauthorized use.

Back up your files with one touch of a button Portable Performance and Security
Provide a safe haven for your entire working environment. Don't back up and protect just your files anymore. System crashes and virus attacks can happen, and it's difficult to get your computer back to just the way you like it. To prepare, should the unfortunate happen, Maxtor SafetyDrill automatically creates a snapshot of the entire contents of your PC's hard drive which can be readily booted for an easy and complete recovery.
Backup all your precious memories to one safe, convenient place with one touch of the button or automatically with easy scheduling software. Maxtor's simple user interface makes it easy to protect your contents without even thinking about it and, just as importantly, restore it if needed.
With this elegantly simple full-featured backup solution, Maxtor's software makes automated backup scheduling, specific file restoration, sync, security, drive and power management a snap. To safeguard against unauthorized use, Maxtor OneTouch 4 Lite comes with both data encryption and Maxtor DrivePass.It's simple to install - just plug the external drive into an available USB 2.0/1.1 port on your PC or Mac. With up to 1 TB, there's ample room for your important documents, videos, photos, graphics, and music in one safe, convenient location - over 16,660 hours of digital music or 320,000 digital photos or 1000 hours of digital video or 250 two-hour DVD quality movies or 500 games.
The sleek and slim design of this hard drive--only measures 6.73 x 2.49 x 5.88-inches (H x D x W). The Maxtor OneTouch 4 Lite lets you transfer files seamlessly from your computer via its USB 2.0 connection at a brisk transfer rate of up to 480Mb/sec. The drive delivers a spindle speed of 7,200 RPM, giving you the high-speed performance you need to back your data up quickly and safely.
At this compact size, and with this high performance, you now have the ability to take your data with you anywhere you go, so your digital content finally has room to breathe. A five-year warranty is also included, giving you complete peace of mind.
Product Highlights
·Maxtor® SafetyDrill™ prepares, boots and recovers a PC's entire internal drive contents in case of system failure or virus/spyware infection.* ·Back up all your files with one touch of the button or automated scheduling.*Windows Only

Maxtor® is the expert and the leader in designing simple external storage and backup solutions for consumers and professionals. Maxtor offers a broad line of trusted, intuitive storage solutions for safeguarding critical business data, digital files and personal memories. Maxtor developed the industry's first external storage device that features easy-to-use OneTouch® button backup and restore capabilities. The Maxtor® OneTouch 4 Lite solution is the easy way to back up and store photos, videos, games, music, business data, personal information and more. The OneTouch 4 Lite solution continues the OneTouch legacy as the leading external hard drive for small office users, consumers, creative professionals and mobile warriors.

What's in the Box
External hard drive with preloaded installation software, USB 2.0 cable, Maxtor SafetyDrill Recovery CD, quick start guide, AC power adapter