Dell Inspiron Desktop Review

My hard-drive crashed on a 1 1/2 year old Gateway laptop.No warranty of course after 1 year.So I purchased a Dell Insperion desktop computer after much research on the internet.After waiting 10 days to receive it, including loss of income from home office, I received only the computer, no monitor.So I had to wait until the monitor arrived to setup the computer. Then, the keyboard didn't work so I had to drive 80 miles into town to buy a new keyboard.After 10 frustrating days, I was finally able to setup the computer and return to working again.

I called Dell to inform them of the defective keyboard and loss of time and money due to this error.Of course, the Customer Service Department was located in INDIA!!!!I had to repeat the same Order number, Customer Number, name, etc. to 5 different people before I was told that they would do NOTHING about the defective keyboard.I was really angry by that time and was finally transferred to a higher department Manager.I was ultimately told that they would refund $17.13 for the defective keyboard.I had just paid $89 for a compatible keyboard with Dell Insperion/Vista system, just to get the thing online again.

What lousy Customer Service.Dell should seriously rethink their association with rude employees in Customer Service in India.I will never buy anything from that company again.

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Product Description:
Kick your multimedia lifestyle into high gear with this powerful desktop. The double-layer DVD±RW/CD-RW drive lets you archive media or watch your favorite DVD movie, and HDA 7.1-channel surround sound support helps bring gaming and video to life with rich audio.Intel® Pentium® Dual-Core processor E2160 with 800MHz frontside bus, 1MB L2 cache and processor speed 2GB PC2-5300 DDR2 SDRAM for multitasking power, expandable to 4GB Multiformat DVD±RW/CD-RW drive with double-layer support records up to of data or 4 hours of video using compatible media 320GB Serial ATA hard drive (7200 rpm) Intel® Graphics Media Accelerator 3100 with 256MB shared video memory; 7.1-channel audio support 10 high-speed USB 2.0 ports (4 front, 4 rear, 2 internal) for fast digital data transfer and easy peripheral connectivity Built-in 10/100 Mbps Ethernet networking interface; high-speed 56 Kbps modem Dell USB keyboard, USB optical mouse and A225 2.0 speakers Microsoft Windows Vista Home Premium Edition operating system preinstalled; software package included with Microsoft Works 8 and Roxio Creator Basic Learn more about Windows Vista Intel, Pentium, Celeron, Centrino, Core, Viiv, Intel Inside and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

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